ION

Quality Policy

Quality Management Policy
Ion Property Group Limited

INTRODUCTION

Ion Property Group Ltd provides property development and development management services with a strong focus on safety, reliability, and quality. We emphasize the importance of experienced and competent staff to ensure our client services consistently meet the highest standards across the organisation.

COMMITMENT TO QUALITY

Our commitment to delivering high-quality services is supported by the following principles:

• Experienced Staff:
  We ensure our team is composed of skilled and experienced professionals who can deliver top-tier service in every project.
• Client-Focused Approach:
  The safety, reliability, and quality of services we provide to clients are paramount considerations in all aspects of our operations.
• Timely Delivery and Competitive Pricing:
  We are dedicated to maintaining high standards of service delivery, ensuring timely completion of projects and competitive pricing without compromising on quality.

ISO 9001:2015 COMPLIANCE

To enhance our ability to provide exceptional service, Ion Property Group Ltd is fully committed to complying with the ISO 9001:2015 Quality Management System (QMS). Our dedication includes:

• Maintaining High Standards:
  We strive to meet and exceed the requirements of the ISO 9001:2015 system, ensuring that quality is embedded in all aspects of our service delivery.
• Continuous Improvement:
  Our goal is to continuously improve upon our Quality Management System, enhancing company operations and the services we offer to clients.

QUALITY OBJECTIVES

• Annual Review:
  Our quality objectives are reviewed annually during management review meetings or more frequently if necessary.
• Approval and Amendment:
  Objectives will only be set, modified, or removed with the Managing Director’s approval. These reviews ensure that our quality goals align with the company’s evolving needs and client expectations.

STAFF INVOLVEMENT AND ACCOUNTABILITY

This Quality Management Policy is communicated to all staff throughout the company, encouraging active participation in the continuous improvement process. We maintain accountability by requiring all employees to adhere to the Quality Management System in their daily tasks and responsibilities.

MANAGEMENT RESPONSIBILITY

As the Managing Director of Ion Property Group Ltd, Steve Parry holds ultimate responsibility for the quality of all services provided by the company. It is crucial that every staff member works in accordance with the ISO 9001:2015 Quality System to maintain the high standards that our clients expect and to support the ongoing improvement of company operations and the QMS.